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Safety & Emergency Information

Safety Features of the Residence Halls/Apartments:

  • Coordinators of Student Development (CSD): The CSD is a full time live-in professional staff member who is responsible for the overall operation of the hall.  The CSD responds to emergencies, has regular office hours within the building, and supervises the student staff (Resident Advisors).  CSDs help students with a variety of concerns; academic, personal, safety, roommate issues, etc.  There are 12 CSDs on campus, one in each hall and two in each of the apartment complexes. There are 2 CSDs on duty each night, starting at 5 PM.  So there is always a CSD available (24 hours/day, 7 days/week) to respond to any crisis or emergency in the residence halls.

  • Resident Advisors (RAs): RAs are Cal Poly students who live in the residence halls and act as a resource for students.  RAs help students with a variety of issues, and help ensure the safety and security of the students living in the residence halls and apartments.  RAs are trained in emergency and crisis response.  RAs are also CPR & First Aid certified.  There are 2 RAs "on duty" each night in each hall or apartment complex to respond to student issues and concerns.  RAs complete rounds of the building several times a night, checking for any safety concerns.

  • Residence Hall Entrances: All entrances to the residence halls are locked 24/7.  Students who live in the halls and apartments can enter the building by using their room keys.

  • Front Desks: Each residence hall has a front desk which is open from 12:00 noon to 10:00 pm Sunday-Thursday, and 12:00 noon to 12:00 midnight Friday & Saturday.

  • Custodial & Maintenance Staff: There are at least 2 custodial staff in each residence hall and apartment complex.  They not only work to ensure the halls and apartments are clean and properly maintained, but they also help keep the halls and apartments safe by addressing facility safety concerns.

  • Student Room & Phone Numbers: These are NEVER given out by any hall staff (CSD, RA, desk staff).  If someone calls the front desk and asks for a student's phone number, the front desk will transfer the caller to the student's phone line, but the number will not be given out.

  • Room Keys: Each student has a key to his/her room, which will also open his/her mailbox (except in the apartments and some of the residence halls, which have combinations on the mailboxes). If a key is lost, a key-core change is done on the room and a new key is issued to both room occupants.  There is a $75 charge for a lost key where a key-core change is required, and a $10 charge for a lost key access card for those apartments that have electronic locks.

  • Fire Alarms: Each room is equipped with a smoke detector and heat sensor.  Alarms go off whenever there is smoke or too much heat detected.