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Published Special Issues/Sections
from ICEB Annual Conferences


  1. International Journal of Service Industry Management (IJSIM), Vol. 14, No. 5, 2003, Emerald Group Publishing , UK.
  2. Total Quality Management and Business Excellence (TQMBE), Vol. 14, No. 6, Augsut 2003, Taylor & Francis, UK.
  3. Journal of Global Information Management (JGIM), Vol. 11, No. 2, April-June 2003, Idea-Group, USA.
  4. Quarterly Journal of Electronic Commerce (QJEC), Vol. 3, No. 4, 2002, Information Age Publishing, USA.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Editorial: From p-services to e-services
Eldon Y. Li; Xiande Zhao		 pp. 480 - 482
Internet retail customer loyalty: the mediating role of relational benefits
Hsiu Ju Rebecca Yen; Kevin P Gwinner		 pp. 483 - 450
Determinants of user acceptance of Internet banking: an empirical study
Yi-Shun Wang; Yu-Min Wang; Hsin-Hui Lin; Tzung-I Tang		 pp. 501 - 519
Characteristics of product/service process and customer needs of geographical accessibility in electronic commerce
Sung-Eui Cho; Kwangtae Park		 pp. 520 - 538
E-service: enhancing internal customer service through e-procurement
Simon Croom; Robert Johnston		 pp. 539 - 555
A descriptive model of online shopping process: some empirical results
Su-Jane Chen; Tung-Zong Chang		 pp. 556 - 569
Cost benefit factor analysis in e-services
Jie Lu; Guangquan Zhang		 pp. 570 - 595

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Editorial
Eldon Y. Li, Xiande Zhao 		 pp. 639 - 640
The effect of national differences on multinational ERP implementation: an exploratory study
Chwen Sheu, Hsiuju Rebecca Yen, Dennis W. Krumwiede		 pp. 641 - 657
Competitive advantage through e-operations
David Barnes, Matthew Hinton, Suzanne Mieczkowska		 pp. 659 - 675
Examination of brand knowledge, perceived risk and consumers' intention to adopt an online retailer
Rong Chen, Feng He		 pp. 677 - 693
DATQUAL: a prototype e-learning application to support quality management practices in service industries
Rosemary H. Wild, Beverley Hope 		 pp. 695 - 713
Strategic analysis of customer relationship management: a field study on hotel enterprises
Yichen Lin, Hwan-Yann Su		 pp. 715 - 731
A decision support system for solving quality problems using case-based reasoning
Alireza Lari		 pp. 733 - 745

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Editorial Preface: International Conference on Electronic Business
Eldon Y. Li, California Polytechnic State University, U.S.A. & Yuan Ze University, Taiwan
Waiman Cheung, The Chinese University of Hong Kong, Hong Kong		 pp. i - ii
An Exploratory Study and Design of Cross-Cultural Impact of Information Systems Managers' Performance, Job Satisfaction and Managerial Value
Hae-Yeon Choi, Savannah State University, USA
Haiwook Choi, Moorehead State University, USA		 pp. 1 - 30
Cultural Differences in E-Commerce: A Comparison Between the U.S and China
Qiu Bin, Southeast University, China
Shu-Jen Chen, California State University, USA		 pp. 48 - 55
Straight Through Processing Technology in Global Financial Market: Readiness Assessment and Implementation
Jarrad Hee, KPMG Cunsulting, Sydney, Australia
Yining Chen, Ohio University, Ohio, USA
Wayne Huang, Ohio University, Ohio, USA		 pp. 56 - 66

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Editorial introduction
Eldon Y. Li and Waiman Cheung 		 pp. 329 - 330
Where are all the shoppers? E-tailing lessons for the Asia Pacific
Suzan Burton		 pp. 331 - 342
E-banking: Where does it come from, what can we expect. A Spanish perspective
Juan Manuel López Zafra		 pp. 343 - 356
Electronic marketplace for returned products in the publishing industry ?A simulation analysis
Tsan-Ming Choi, Duan Li and Houmin Yan		 pp. 357 - 374
A proposed framework for transitioning to an e-business model
Ja-Shen Chen and Russell K.H. Ching		 pp. 375 - 390
Benchmarking for design evaluation of corporate web sites - A study
Mamata Jenamani, Pratap K.J. Mohapatra and Sujoy Ghose		 pp. 391 - 416
On obstacles to e-business development in Mainland China
Guo-an Wang		 pp. 417 - 428