International Journal of Internet and Enterprise Management
(IJIEM)

Published by Inderscience Enterprises Ltd., Geneva, Switzerland

ISSN 1476-1300

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• 2007 Volume 5, No. 2
• 2007 Volume 5, No. 1
• 2006 Volume 4, No. 4
• 2006 Volume 4, No. 3
• 2006 Volume 4, No. 2
• 2006 Volume 4, No. 1
• 2005 Volume 3, No. 4
• 2005 Volume 3, No. 3
• 2005 Volume 3, No. 2
• 2005 Volume 3, No. 1
• 2004 Volume 2, No. 4
• 2004 Volume 2, No. 3
• 2004 Volume 2, No. 2
• 2004 Volume 2, No. 1
• 2003 Volume 1, No. 4
• 2003 Volume 1, No. 3
• 2003 Volume 1, No. 2
• 2003 Volume 1, No. 1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Vol. 1, No. 1, Winter 2003

CONTENTS  

Editorial: Internet and enterprise management
Eldon Y. Li, California Polytechnic State University, San Luis Obispo, USA
Timon C. Du, The Chinese University of Hong Kong

A data analysis model for business intelligence
Arie Segev, University of California at Berkeley, USA
Shin-Chung Shao, Jason Technology Ltd., Taiwan
J. Leon Zhao, University of Arizona, USA

Electronic business engineering - exploiting the potentials of a wireless world
Holger Luczak, Aachen University of Technology, Germany
Stefan Bleck, Aachen University of Technology, Germany
Andr?Quadt, Aachen University of Technology, Germany

Designing a fourth-party E-commerce logistics center: a benefit, cost and risk analysis using AHP and ANP models
Yer V. Hui, City University of Hong Kong
Lawrence C. Leung, The Chinese University of Hong Kong
Gang Fu, The Chinese University of Hong Kong
Waiman Cheung, The Chinese University of Hong Kong

The potential of Internet-based business-to-business electronic commerce for a ‘technology follower’: the case of the South African apparel sector
Sagren Moodley, Human Sciences Research Council, South Africa

Research Notes

Interoperability in the service of coordination: expanding practical choices for supply chain integration
Jonathan A. Morell, Altarum, Michigan, USA
Thomas A. Phelps, Altarum, Michigan, USA

Perspectives for Work and Business in the e-Economy: The Contribution of the European R&D Programme IST
Erastos Filos, European Commission, Belgium

 

 

 

 

Vol. 1, No. 2, Spring 2003

CONTENTS  

SPECIAL ISSUE:
PRODUCT AND PROCESS MODELLING IN CONSTRUCTION AND RELATED INDUSTRIES

Editorial:  Product and process modelling in construction and related industries
R. Jardim-Goncalves, UNINOVA-CRI, Portugal
A. Steiger-Garcao, UNINOVA-CRI, Portugal

COSMOS: A discrete-event modeling methodology for construction process
Jirawat Damrianant, Mahanakorn University of Technology, Thailand

Procession: a three-dimensional information visualisation tool for construction project statusing
Steve North, Manchester Centre for Civil and Construction Engineering, UMIST, UK

A meta-model based environment to assist integrated one-off production in B&C
R. Jardim-Goncalves, UNINOVA-CRI, Portugal
Fatima Farinha, Univ. Algarve, Portugal
A. Steiger-Garcao, UNINOVA-CRI, Portugal

The potential for ERP in integrating the supply chain in the UK construction industry
Hung-Ju Chien, School of Technology, University of Glamorgan, UK
Stephen Barthorpe, School of Technology, University of Glamorgan, UK
Jack, K. C. Shih, Ming Hsin Institute of Technology, Taiwan

Towards virtual product model
Andrej Tibaut, University of Maribor, Slovenia
Danijel Rebolj, University of Maribor, Slovenia

Visualisation: an aid to safety management
Bonaventura H.W. Hadikusumo, The University of Hong Kong
Steve Rowlinson, The University of Hong Kong
 

 

 

 

Vol. 1, No. 3, Summer 2003

CONTENTS

An empirical investigation of the Miles and Snow typology for small on-line businesses
Pat Auger, Melbourne Business School, Australia

Econometric modelling of e-commerce finance in the knowledge economy: issues, macroeconomic determinants and public policies
Sardar M. N. Islam, Victoria University, Australia
K. B. Oh, La Trobe University, Australia

Allying business process reengineering with strategy: a new perspective for BPR
Xiao-xia Huang, University of Science and Technology Beijing, China
Shao-zu Mei, University of Science and Technology Beijing, China

Aspire: an integrated negotiation support system and software agents for e-business negotiation
Gregory E. Kersten, University of Ottawa, Canada
Gordon Lo, Kelsar Inc., Ottawa, Canada

SimPersonnel: a prototype policy simulation model for enterprise-wide manpower management in the U.S. Navy
Rosemary H. Wild, California Polytechnic State University, USA
Don Vance, Logistechs, Inc., Chino Valley, Arizona, USA
Kenneth A. Griggs, California Polytechnic State University, USA

Product and process modelling in a cooperative environment: a case study for thermal power plant design
Parisa Ghodous , Universit?Lyon I, France
Michel T. Martinez , Universit?Lyon I, France
 

 

 

 

Vol. 1, No. 4, Fall 2003

CONTENTS

 

SPECIAL ISSUE:
ORGANISING KNOWLEDGE

Editorial: Moving from knowledge management to organising knowledge
Daniel Hjorth, ESBRI ?Entrepreneurship and Small Business Research Institute and Malm?University, Sweden

Enabling processes for sharing knowledge in virtual business relationships
Violina Ratcheva, The University of Nottingham, UK

Organizing knowledge and political process: reconfiguration in the context of BPR
Patrick Dawson, University of Aberdeen, UK
Jimmy Huang, Nottingham University Business School, UK

Knowledge hyperstories and context sensitive knowledge enabling - the use of situated support systems in distributed organisational environments
Emil Andr?Røyrvik, SINTEF Industrial Management, Norway
Arne Lindseth Bygdås, SINTEF Industrial Management, Norway

Organising knowledges, gender divisions and gender policies: the case of large Finnish corporations
Jeff Hearn, University of Manchester, UK
Anne Kovalainen, Turku School of Economics and Business Administration, Finland
Teemu Tallberg, The Swedish School of Economics and Business Administration, Finland

Creativity as connectivity: a rhizome model of creativity
Alexander Styhre, Chalmers University of Technology, Sweden
Mats Sundgren, Chalmers University of Technology, Sweden
 

 

 

 

Vol. 2, No. 1, Winter 2004

CONTENTS

Impact of ICT on government innovation policy: an international comparison
Arnoud De Meyer, INSEAD, France
Chelvin Loh, IE Singapore, Singapore

A multiple criteria decision support Web-based system for facilities management
E.K. Zavadskas, Vilnius Gediminas Technical University, Lithuania
A. Kaklauskas, Vilnius Gediminas Technical University, Lithuania
M. Gikys, Vilnius Gediminas Technical University, Lithuania
N. Lepkova, Vilnius Gediminas Technical University, Lithuania
J. Kaklauskiene, Vilnius Gediminas Technical University, Lithuania

Using competitive strategy patterns to determine ideal supply chain management information systems capabilities
Tim McLaren, McMaster University, Canada
Milena Head, McMaster University, Canada
Yufei Yuan, McMaster University, Canada

The demand chain and its place in the value catalyst: an e-commerce example
Mark Rainbird, Sydney Graduate School of Management, Australia
David Walters, Sydney Graduate School of Management, Australia

Research Notes

Conformance to specifications, zero defects, and six sigma quality: a closer look
William J. Bellows, The Boeing Company, USA

Managing knowledge peer-to-peer: concepts and challenges
Andreas Neus, IBM Business Consulting Services, Germany
Philipp Scherf, IBM Business Consulting Services, Germany
 

 

 

 

Vol. 2, No. 2, Spring 2004

CONTENTS

 

SPECIAL ISSUE:
E-BUSINESS PERSPECTIVES

Editorial: E-business perspectives
Holger Luczak, Aachen University of Technology, Germany
Tomaso Forzi, Aachen University of Technology, Germany

Enhancing e-commerce business models of selected SMEs by a multi-mode approach
Jannicke Baalsrud Hauge, Universitát Bremen, Germany
Karl A. Hribernik, Universitát Bremen, Germany
Jens Schumacher, Universitát Bremen, Germany

Media channels for personal business media
Wolfgang Maass, University St. Gallen, St. Gallen
Beat Schmid, University St. Gallen, St. Gallen
Wolf-Christian Eickhoff, University St. Gallen

Plug and do business - ERP of the next generation for efficient order processing in dynamic business networks
Martin Meyer, Aachen University of Technology, Germany
Thorsten Lücke, Aachen University of Technology, Germany
Carsten Schmidt, Aachen University of Technology, Germany

Experiences with middleware and mobile agents in an e-commerce European project
Francisco Valera, Universidad Carlos III de Madrid, Spain
Anastasia Kaltabani, Irene Sygkouna, Maria Strimpakou, Miltiades Anagnostou, National Technical University of Athens, Greece
Enrique Vázquez, Luis Bellido, Universidad Politécnica de Madrid, Spain

Advanced information management for process sciences: knowledge-based documentation of mathematical models
Moritz Weiten, Technische Universitát Berlin, Germany
Günter Wozny, Technische Universitát Berlin, Germany

Discovering development of personnel qualification requirements by web mining: a case study
Zhizhong Li, Tsinghua University, China
Dirk Roesler, Aachen University of Technology, Germany
Katalin Meszlery, Aachen University of Technology, Germany
 

 

 

 

Vol. 2, No. 3, Summer 2004

CONTENTS

 

SPECIAL ISSUE:
DECISION SCIENCES IN THE INFORMATION AND KNOWLEDGE ERA

Editorial: Decision sciences in the information and knowledge era
Willem Selen, Macquarie Graduate School of Management, Australia

Trust and switching cost as a way to build e-loyalty in internet markets
Dong-Il Lee, Sejong Cyber University, Seoul, South Korea
Changsoo Sohn, The Catholic University of Korea, South Korea

E-commerce adoption in small and medium enterprises (SMEs) in Asia - a study of the early stages of e-commerce uptake
Sushil K. Sharma, Ball State University, USA
Nazim Ahmed, Ball State University, USA
Nilmini Wickramasinghe, Cleveland State University, USA

Electronic supply chains- an empirical study of the Australian manufacturing industry
Hung M. Nguyen, Macquarie Graduate School of Management, Australia
Norma J. Harrison, Macquarie Graduate School of Management, Australia

Development of an interactive framework of electronic business and global sourcing
Jalal Ashayeri, Tilburg University, The Netherlands
David Chien-Liang Kuo, National Taiwan University, Taiwan
Willem Selen, Macquarie Graduate School of Management, Australia

A personalized recommendation procedure based on dimensionality reduction and web mining
Do Hyun Ahn, Kyung Hee University, Seoul, South Korea
Yoon Ho Cho, Kookmin University, Seoul, South Korea
Jae Kyeong Kim, Kyung Hee University, Seoul, South Korea
Il Young Choi, Kyung Hee University, Seoul, South Korea

Dynamic inventory database management (DIDM): a new internet-based solution for managing complexity of inventory databases
Max Gottlieb, College of Staten Island - CUNY, USA
Alexei V. Matveev, College of Staten Island - CUNY, USA
Boris Stavrovski, College of Staten Island - CUNY, USA
 

 

 

 

Vol. 2, No. 4, Fall 2004

CONTENTS

Initiation, adoption, and implementation of disaster recovery planning by health maintenance organizations
Kakoli Bandyopadhyay , Lamar University, USA
Lawrence L. Schkade , University of Texas at Arlington, USA

Connecting potential tenants and landlords via the internet: development and pilot testing of a transaction system for a commercial real estate enterprise
Boris Stavrovski , The City University of New York at Staten Island, USA

Determinants of internet adoption in small and medium-sized enterprises
Fahri Karakaya , University of Massachusetts at Dartmouth, USA
Omar Khalil , University of Massachusetts at Dartmouth, USA

A web-based demand planning system (DPS) to enable coordinated re-manufacture of automotive components
James W. Edwards , University of Liverpool Management School, UK
Andrew Lyons , University of Liverpool Management School, UK
Dennis Kehoe , University of Liverpool Management School, UK

Integration of bidding and procurement systems with e-marketplaces: case study of an Austrian tile layer
Jorg Zabel , University of Bremen, Germany
Olaf Peters , University of Bremen, Germany
Frithjof Weber , University of Bremen, Germany
Viktoria Steinlechner , Swietelsky Bauges.m.b.H., Austria

A knowledge dimension associated with e-business models: A study of Internet adoption amongst Australian wineries
Bill Martin , RMIT University, Australia
Carmine Sellitto , Victoria University, Australia
 

 

 

 

Vol. 3, No. 1, Winter 2005

CONTENTS

 

SPECIAL ISSUE:
BUSINESS INTELLIGENCE FOR COMPETITIVE ADVANTAGES

Editorial: Business intelligence for competitive advantages
Dmitri Roussinov, Arizona State University, USA
J. Leon Zhao, University of Arizona, USA

Dynamic hierarchies for business intelligence information retrieval
Ryan C. LaBrie, Seattle Pacific University, USA
Robert D. St. Louis, Arizona State University, USA

Improving competitive intelligence for knowledge management systems
Kevin R. Parker, Idaho State University, USA
Philip S. Nitse, Idaho State University, USA

Web question answering: technology and applications to business intelligence
Dmitri Roussinov, Arizona State University, USA
Jos?Antonio Robles-Flores, Arizona State University, USA and ESAN University, Lima, Per?

Price optimization using business risk analysis and game theory
Rozália Konkoly, Hungarian Telecommunications Company, Hungary
István Fekete, Hungarian Telecommunications Company, Hungary

Additional Paper

Successfully implementing ERP: the IBM Personal Systems Group experience
Irma Becerra-Fernandez, Florida International University, USA
Kenneth E. Murphy, Willamette University, USA
Joyce Elam, Florida International University, USA

 

 

 

Vol. 3, No. 2, Spring 2005

CONTENTS

 

SPECIAL ISSUE:
INTEGRATION IN ENGINEERING

Editorial: Integration in engineering
Ricardo Jardim-Gonçalves, New University of Lisbon, Portugal
Adolfo Steiger Garção, New University of Lisbon, Portugal

Web services for semantic model integration in concurrent engineering
Axel Hahn, University of Oldenburg, Germany

Transforming ad hoc product data into canonical product representation
Jingzhi Guo, Griffith University, Australia
Chengzheng Sun, Griffith University, Australia

From enterprise modeling to enterprise visual scenes
Frank Lillehagen, Troux Technologies AS, Norway
John Krogstie, Norwegian University of Science and Technology, Norway
Helge Grenager Solheim, Troux Technologies AS, Norway

Metamodelling of production systems process models using UML stereotypes
Herv?Panetto, University Henry Poincar?Nancy I, France
Jean-François Pétin, University Henry Poincar?Nancy I, France

Taboo search as an intelligent agent for bid evaluation
Dalila Boughaci, Houari Boumediene University of Sciences and Technology, Algeria
Habiba Drias, Houari Boumediene University of Sciences and Technology, Algeria

Analysis on the development of e-platforms in the AEC sector
António Grilo , Instituto Superior de Engenharia de Lisboa, Portugal
Ricardo Jardim-Gonçalves, New University of Lisbon, Portugal

Process integration based on multiple workflow domains
Xiaohui Zhao, Swinburne University of Technology, Australia
Chengfei Liu, Swinburne University of Technology, Australia

 

 

 

Vol. 3, No. 3, Summer 2005

CONTENTS

 

SPECIAL ISSUE:
DIGITAL ENTERPRISES WITH E-COMMERCE ENGINEERING

Editorial: Digital enterprises with e-commerce engineering
Pingyu Jiang, Gu Xinjian

Research on a workflow management system for dispersed network manufacturing
Zhan Hongfei, Gu Xinjian, Qi Guoning, W.B. Lee

Product configuration system based on the rule base
Xiaobing Liu, Changfeng Yuan, Wei Sun, Sen Zhang

Constructing an integrated framework of life-cycle model to implement relationship management in an EC environment
Kun-Lin Hsieh

Generating a task-driven extended enterprise for e-manufacturing
Guanghui Zhou, Pingyu Jiang, Dinghong Zhang

Analysis of evaluation models for websites
Benjamin P-C. Yen

A case study of a centrally managed ERP implementation for manufacturing plants of a global corporation
David Tsou, Peter Hantos, Charlie Sie

Portalet as a front end for enabling the e-service functions of CAX tool on the web
Pingyu Jiang, Guohai Zhang 

 

 

Vol. 3, No. 4, Fall 2005

CONTENTS

 

The global diffusion of internet attack incidents: analysis of a bad innovation
Kallol K. Bagchi, Adriano O. Solis, Godwin J. Udo

Connecting potential tenants and landlords via the internet: development and pilot testing of a transaction system for a commercial real estate enterprise
Boris Stavrovski

Managing constrained capacity: a simulation study
Eldon Y. Li, Joseph R. Biggs, Emil A. Thies

An examination of ethical concerns related to doing business on the internet: a preliminary investigation of Turkish managers
A.E. Gegez, Beverly T. Venable

Market entry decision support for evaluating external environments
Heng-Li Yang, Wei-Lun Chang

 

 

 

Vol. 4, No. 1, Winter 2006

CONTENTS

 

SPECIAL ISSUE:
IS RESEARCH ISSUES IN ASIA-PACIFIC REGION

Editorial: IS research issues in Asia-Pacific region
Wayne Wei Huang, Weiling Ke

Using IT to create business value in China: what can be learned from IT research and practices in the developed countries
Jing ''Jim'' Quan, Qing Hu

Packaged software in China: a manager's support roles during implementation
Dorothy G. Dologite, Robert J. Mockler, Chang-nan Chao, Peter F. Viszhanyo

Issues of software quality and management in practice: an empirical investigation of use of explicit documents in software review
Yuk Kuen Wong

Classification of customer loyalty based on Hidden Markov Model
Huizhang Shen, Jidi Zhao

A study of the Critical Success Factors of ERP implementation in developing countries
Majed Al-Mashari, Shehzad K. Ghani, Waiel Al-Rashid

 

 

 

Vol. 4, No. 2, Spring 2006

CONTENTS

 

SPECIAL ISSUE:
SUPPLY CHAIN MANAGEMENT IN THE INFORMATION AGE

Editorial: Supply chain management in the information age
G. Keong Leong, Keah-Choon Tan

The drivers of product return in the information age
Honggeng Zhou, R. Daniel Reid, W.C. Benton Jr.

The effects of information technology implementation on supply chain collaboration
Ling Li

A study into the creation of feral information systems as a response to an ERP implementation within the supply chain of a large government-owned corporation
Luke Houghton, Don V. Kerr

The impact of organisational factors at different levels of IOS development on supply chain partnerships
Elizabeth A. Williamson, Michael Jordan, David K. Harrison

Does Culture Matter? Collectivism, Long-Term Orientation, and Supply Chain Management in Korea
Sungmin Ryu, Jang-Hui Han, Jonathan Frank

Simplifying the procurement process by using e-commerce
Mateja Podlogar

 

 

 

Vol. 4, No. 3, Summer 2006

CONTENTS

 

SPECIAL ISSUE:
RETHINKING DIGITAL DIVIDE IN THE INFORMATION ERA

Editorial: Rethinking digital divide in the information era
Shu-Fen Tseng

Information and communication technology and GDP per capita
Rajah Rasiah

From digital divide to digital inequality: the global perspective
Chin-Chang Ho, Shu-Fen Tseng

Lost in cyberspace: barriers to bridging the digital divide in e-politics
Mack C. Shelley II, Lisa E. Thrane, Stuart W. Shulman

A comprehensive study of the digital divide phenomenon in Taiwanese government agencies
Chi-Kuang Chen, Shu-Fen Tseng, Hsin-I Huang

Public policies against the digital divide: a necessary adaptation to different degrees of development
Jose Luis Gomez-Barroso, Claudio Feijoo

Digital opportunity: the digital gap between openness and closeness of relational divide upon the mobile phone usage
Chyi-In Wu, Chao-Wen Chan, Yi-Chien Chen, Kenichi Ishii

 

 

 

Vol. 4, No. 4, Fall 2006

CONTENTS

 

The role of the government and E-Commerce adoption in small businesses in New Zealand
Nabeel Al-Qirim

Predicting Cyber-Production deviance in the workplace
Pruthikrai Mahatanankoon

Selecting forecasting model parameters in Material Requirement Planning systems
Fujun Lai, Xiande Zhao, Tien-sheng Lee

An investigation of the impacts of some external contextual factors on ERP systems success assessment: a case of firms in Baltic-Nordic region
Princely Ifinedo

Web-based software contracting: an experimental study of deception identification across two different media
Ned Kock, Jacques Verville, Jesus Carmona

 

 

 

Vol. 5, No. 1, Winter 2007

SPECIAL ISSUE:
Business Service Management and Service Level Agreement

CONTENTS

1 - 2 Message from the new Editor-in-Chief
Willem Selen

3 -4 Editorial
Patrick C.K. Hung and Terry Wu

5 - 22 Supporting the design of service contracts with interaction models
Peter Rittgen

23 - 38 Business grid services
David Bell, Sergio De Cesare, Mark Lycett

39 - 58 Service-level agreement-based QoS analysis for web services discovery and composition
Stephen J.H. Yang, Jia Zhang, Blue C.W. Lan

59 - 77 Fairness concerns in digital right management models
Luc Bouganim, Philippe Pucheral

78 - 90 Web-based digital shop floor: implementation of business service management and managerial implications
Dan Zhang, Lihui Wang, Terry Wu

 

 

 

 

Vol. 5, No. 2, Spring 2007

CONTENTS

91 - 115 Satisfaction with interpersonal and internet interactions in Thai corporate banking: an exploratory study
Tanyamai Chiarakul, Mark Speece, Barbara Igel

116 - 135 Customer strategies via internet commerce in the energy industry
Peter Maher, Peter Steane, Yvon Dufour

136 - 157 The prototypal social entrepreneur: a case study about social and economic leveraging of virtual community in regional Australia
Judy Drennan, Josephine Previte

158 - 177 Culture's consequences for IT application and business process change: a research agenda
Maris G. Martinsons, Robert M. Davison

178 - 196 A semantic portal for the tourism and hospitality industry: its design, use and acceptance
G. Michael McGrath, Brooke Abrahams

 

 

 

 

Vol. 5, No. 3, Summer 2007

CONTENTS

 

 

 

 

Vol. 5, No. 4, Fall 2007

CONTENTS

 

 

 

 

Vol. 6, No. 1, Winter 2008

CONTENTS

 

 

 

 

Vol. 6, No. 2, Spring 2008

CONTENTS

 

 

 

 

Vol. 6, No. 3, Summer 2008

CONTENTS

 

 

 

 

Vol. 6, No. 4, Fall 2008

CONTENTS

 

 

 

 

Vol. 7, No. 1, Winter 2009

CONTENTS

 

 

 

 

Vol. 7, No. 2, Spring 2009

CONTENTS

 

 

 

 

Vol. 7, No. 3, Summer 2009

CONTENTS

 

 

 

 

Vol. 7, No. 4, Fall 2009

CONTENTS

 

 

 

 

Vol. 8, No. 1, Winter 2010

CONTENTS

 

 

 

 

Vol. 8, No. 2, Spring 2010

CONTENTS

 

 

 

 

Vol. 8, No. 3, Summer 2010

CONTENTS

 

 

 

 

Vol. 8, No. 4, Fall 2010

CONTENTS