Shrink Control Workshop
Tentative Schedule

Welcome and Introductions:  10:00 a.m.
Session 1:   10:20 a.m.
I. Why control shrink?

II. Problem Solving vs. Process Improvement

III. Effectiveness and Efficiency Measures

IV. Process Mapping – SIPOC

V. Plant Processes

Lunch Break:  12:15 p.m.

Session 2:  1:00 p.m.

VI. Measuring Shrink

VII.State of Technology

A. Measurement and Analysis Tools
B. Controlling Devices
C. Precision and Accuracy

Break:   2:45 p.m.

Session 3:  3:00 p.m.

VIII. Loss Categories

A. Catastrophic
B. Cumulative

IX. Processes

A. Bulk Receiving

1. Measurements
2. Areas of loss

B. Dry/Ingredient Receiving

1. Measurements
2. Areas of loss

C. Batching

1. Measurements
2. Areas of loss

D. Processing

1. Measurements
2. Areas of loss

Session 4:  4:00 p.m.
Plant tour and Technology  Demonstrations
Day One End: 5 p.m.

Day Two
Session 5: 8:00 a.m.
IX. Processes (continued)

E. Packaging

1. Measurements
2. Areas of loss

F. Production Planning

1. Measurements
2. Areas of loss

G. Stocking

1. Measurements
2. Areas of loss


H. Cold Chain Management

1. Measurements
2. Areas of loss

I. Order Accuracy/Distribution

1. Measurements
2. Areas of loss

Break: 10:00 a.m.

Session 6: 10:15 a.m.

J. Maintenance – Emergency/Preventive

1. Measurements
2. Areas of loss

K. Sanitation – General, SSOP, Master Sanitation

1. Measurements
2. Areas of loss

X. Controlling Shrink

A. Standardize Process
B. Root Cause Analysis
C. DMAIC (Six Sigma)

Lunch: 1 p.m. to 2 p.m.
Session 7: Wrap-up and Open Discussion Time During Lunch
2:15 p.m. Course Evaluations, Wrap up, Adjourn


DPTC Contact Information
Dairy Products Technology Center
California Polytechnic State University
San Luis Obispo, CA 93407
Phone: (805) 756-6101 Fax:(805) 756-2998